Frequently Asked Questions

All your coffee questions, answered!
Coffee Selection
Brewing Coffee
Purchasing Coffee
Our Process
Delivery

How to select coffee

We get asked this often and even as coffee experts, we emphasize that while there are highly sort after coffee beans, the best coffee is still the one you like the most.
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Common Questions

What is Single Origin Coffee?

Single Origin Coffee simply means that your coffee beans are sourced from one single region, crop or even producer in one country.

For example, if you buy our Brazil Cerrado coffee beans, you are get 100% coffee beans from the region of Cerrado in Brazil. 

To put it simply, it just helps you make sure you are not getting a blend of coffee.

Is Single Origin better than a Coffee Blend?

Not exactly. Like we mentioned, single origin is only a method of classification for where the coffee is sourced. While it's a great identifier to make sure that you are getting your money's worth for speciality coffee, it doesn't mean that it's better than a blend of different coffee.

Coffee enthusiast have over time found interesting combinations of coffee blends that accentuates or even creates new exciting flavours.

Some variety of coffee can even be enhanced by introducing minimal amounts of another coffee variety.

Should I get Beans or Powder?

If you have a high quality coffee grinder at home, we suggest you get roasted beans because you can grind a small amount with each cup maintain a better shelf life for your coffee beans.

Once coffee has been grounded, the surface area increases and that allows for more exposure to air and moisture which in turns loses its flavour, these takes about 2-4 weeks for the aromas to leech.

However, if your coffee grinder is not right or you do not have the right technique, that could result in a poor grind consistency in your powder which may result in over extraction or under extraction of the coffee during brewing.

When you buy our coffee powder, your coffee will always be in the perfect fine grind. Combined with our drip bags, you will get the optimum flavour every time.

For the everyday casual drinker, we highly recommend just buying our coffee powder coupled with our drip bags.

How much coffee should I get?

If you drink one cup of coffee daily, it is perfectly fine to get a 250g pack every 3 weeks.

If you drink two cups a day, then you would want to get a 250g pack every 2 weeks.

However, sharing is caring! We recommend buying a 1kg pack if you foresee sharing with colleagues in the office or your family at home, it is a good sampling amount for 3 - 5 people for a month.

You can also enjoy cost savings with our 1kg package ;)

Which region's coffee beans should I choose?

We currently have 3 selections of beans in stock. If you are adventurous, I highly recommend our Mandheling coffee. If you prefer something that is widely accepted, try our Cerrado coffee.

Lastly, if you like nutty flavours, Honduras coffee is the way to go.

We are also promoting and driving demand so we can bring  in more types of arabica beans for your selection.

Ultimately the best way is to keep an open mind and try each flavour, you might be surprised!

What do raw beans smell like?

Raw coffee beans smell nothing like coffee, they smell almost grassy because they are a seed from the coffee fruit after all.

That is why roasting is required to develop the coffee flavours that we are familiar with today.

How to brew a great cup of coffee everytime

Brewing a great cup of coffee is easy if you start with our quality coffee powder.
Most of the work to maintain the flavours and aroma are already done in the selection, roasting and grinding process. 

How to brew using drip bag?

Drip bags are recommended for casual drinks because it's really simple! 
Make sure you use coffee powder, not beans! 

1. Simply open the drip bag and put it on your cup
2. Put 10 - 15g ( 2-3 heap teaspoon ) of coffee powder in the bag
3. Pour some hot water, 1:1 ratio coffee powder to water and let it bloom ( froth up ) for 20 - 30 seconds
4. Pour hot water again all the way and allow it to drip and steep, submerged for 2 - 4 minutes depending on your preference.
5. Enjoy your cup of coffee your way ( with or without sugar and milk ) after letting it cool for a minute.

The fresher the coffee you have grounded, the more carbon dioxide is released when it first comes into contact with water. 

Carbon dioxide dissolved in water is slightly acidic and may contribute to an undesired acidity in your coffee and thus we bloom coffee to remove excess carbon dioxide before letting the water steep.

If you are giving it to someone else, don't worry, the link to these instructions can be accessed through a QR code on the packaging label of the drip bags!

Are there other ways to brew coffee?

Yes! There are many ways to brew coffee from cold brew which is steeping your coarse coffee grounds in cold water for 12-24 hours to using Espresso machines to get coffee in under a minute.

There are simply too many methods to cover within these FAQ. 

If you are a casual coffee drinker, we suggest using our drip bags for equally amazing results as all the other coffee brewing methods.

Best Consumption Period ( Roasting Date )

We will always include the actual roasting date on our package. 

For the best result, please wait for at least 2 to 10 days from from roasting date to start brewing.

Freshly roasted coffee is still releasing carbon-dioxide and thus it is still "too fresh" for brewing.

That is why we usually roast 1 week ahead of your delivery date so that you can brew your coffee straight away upon receiving it.

On the other hand, if the solubles which give coffee its great taste reacts with oxygen, your coffee powder will turn stale and flat.

Thus you have to make sure you always seal up your coffee bag quickly and tightly to allow carbon-dioxide to escape while keeping oxygen out.

If you really push it, our coffee beans can be kept for 3 - 4 months if unopened and stored correctly but it would be wasteful of good quality beans.

Aim to consume your coffee as soon as possible or buy it in smaller quantities!

Keeping it fresh

Always store your coffee beans and powder in a cool, dry and dark environment. You must also remember to seal your coffee bag tightly to prevent air from oxidising the coffee.

You will notice a little hole on the side of the packaging, that is a one-way vent to allow natural degassing of the coffee without letting oxygen in.

Why? Because coffee once roasted, will "breathe" and we need to let this carbon-dioxide escape somehow.

Over-extracting or under-extracting coffee

When you steep your coffee powder for an extended period of time, you bring out excessive unfavourable flavors of the coffee such as bitterness, dryness or even an astringent taste!

Under extracting coffee on the other hand can make coffee taste slightly sour because the natural sweetness has not been extracted to balance the sourness.

If you do not have experience in brew arabica coffee, we recommend using our drip bags, around just 20 cents per bag, which has the right filter to ensure the timing is just right for every cup of coffee.

How to purchase coffee from us!

At Coffee & Nuts, we primarily serve larger sized orders as we supply to local coffee shops and retailers.

Minimum Order Quantity

We have a minimum order quantity of 5kg per type of beans.

That is 20 x 250g bags, which is perfect for sharing between colleagues in the company.

This is because while we roast in small batches, there is still a minimum order quantity for roasting each batch for best unit economics.

How much does it cost?

While coffee prices differ on a day to day basis, we have decided to consolidate all our high quality arabica beans at an accessible price point of $14 per 250g.

You may enjoy bigger discounts for larger orders.

How do I make payment?

We accept payments through Paylah, Paynow or Bank Transfer!

After we have confirmed your bean type, quantity and delivery date, we will send you an e-invoice for payment. 

Please make payment before the due date, otherwise we will not be able to roast and grind your coffee in time for your delivery date.

We are also currently applying for approval as a Vendors@gov to make it easier for schools and organisations to enjoy our coffee.

Is your coffee in stock?

The coffee business is very demand sensitive and it largely depends on the steady volume of the demand for us to bring in a special variety of beans.

This is because coffee beans lose their freshness at varying period between each stage. From raw green beans to roasting and finally grinding. It's very difficult to maintain a steady stream of inventory without passing on the cost to you as consumers.

Thus we have decided to implement a "Just-in-time" roasting approach at smaller batches.

We request you check-in with our order form below first to see whether we have enough orders for roasting. If not, you may have to wait for others to consolidate your order into one roasting batch.

Do you sell to schools and offices

Yes, we are experienced with large groups and we able to cater for large groups of people because we are primarily a wholesaler after all.

Great arabica coffee is also a very interesting and tasteful gift for all generations. Coupled with drip bags, it makes it very accessible for anyone to have a great cup of arabica coffee.

How do I purchase your coffee?

Simply use the contact form below and tell us about your preference for beans, your quantity as well as your contact information.

If you are unsure of which type of beans to choose, we can also personally recommend you some choices, just talk to our friendly virtual assistant, Charmaine by clicking the chat icon below on the right!

What is the packaging like?

For Robusta coffees for coffee shops, we still use the traditional tin cans during delivery. We find that using this method saves a lot of unneeded packaging and it's optimal for storing robusta coffee.

For Arabica coffee, we deliver it in 250g or 1000g special one-way valve vent bags that allows the coffee to de-gas. 

Are drip bags included?

Yes, we offer options to include drip bags for a small fee if required. Drip bags are a convenient method to get a perfect cup of coffee every time.

Our Process

Every coffee manufacturer has their own set of processes that result if very different tasting coffee. Just simply try your Kopi-O from two different shops and you can tell the difference.

Do we do our own roasting?

No, we work with a network of expert roasters that are excellent at their craft to roast our imported beans to the highest standards.  

At Coffee and Nuts, we do our own grinding to ensure that the powder is of the right consistency to create maximum aroma. 

We then handle the distribution afterwards.

Can we order bean types that are not seen in your catalogue?

Yes, of course! But it's a little tricky as there needs to be sufficient demand in Singapore for us to import any kind of beans. 

You can send in an order form below with your variety and we will tell you the options.

If we can consolidate enough orders of that type of bean, we will inform you to double-confirm your purchase.

How do you roast your Arabica beans?

Always a light to medium roast to bring out the aroma without overpowering it. We have a standard roasting intensity for each bean to bring out the best of each region. 

We do not allow customers to request how they want their roast.

How do you roast your Robusta beans?

We do a darker roast on Robustas to bring out the depth and robustness of the coffee. Roasting it for a longer period of time also tapers the caffeine content as Robustas ( The Robusta bean is around 2.2- 2.7% caffeine, and the arabica bean is around 1.2 – 1.5% ).

How do you grind your coffee beans?

A good grind starts with good equipment! Our coffee grinding machine has been in commission and faithfully serving Singaporeans for years.

With a good grinder and the right timing, the consistency and size of the grounds is just right.

There are different sizes of grind ranging for extra-coarse to extra fine. 

A coarser grind can allow water to pass through too quickly which results in under-extraction but it works well for cold-brewing coffee.

A finer grind may hold water for too long resulting in over-extraction but it works well for a Moka pot or Aeropress.

What's important is the method of brewing. Some methods work better with a coarse grind while others work better with a fine grind.

We grind our coffee medium by default for use with our drip bags, it ensures that there is no over-extraction or under-extraction of the coffee.

If you have a special request for the grind size, you can let us know and we will see how we can help!

Our delivery schedule

Take note to purchase your coffee 1-2 weeks ahead of time to ensure smooth delivery

When can I arrange delivery

As we roast weekly, please allow a lead time of 1 week for us to collate orders and schedule it in the earliest batch to be roasted. You should order 1 - 2 weeks in advance to ensure that there are no delays in delivery timing.

Where do you deliver?

We deliver islandwide as long as your minimum order quantity of 5kg is hit, please note that we will deliver only to one central location.

What are the delivery fees?

For orders under 5kg, standard postage charges at 5 dollars. 
For orders over 5kg, delivery is free!

What is your delivery schedule?

For large bulk orders, we deliver our coffee from morning to late noon. 
For smaller orders by post, the delivery schedule is dependent on the logistics provider we use at that time.

Are the drip bags delivered with the coffee?

Yes, we send your drip bags along with your order. However, your drip bags are kept in a separate plastic bag that you can close after use.
Coffee and Nuts is a traditional coffee powder and beans wholesaler in Singapore. 

We take pride in processing our beans the traditional way to give you a great cup of coffee every time.

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